Laundry service for hotel guests · Montreal

Meet your hotel's guest laundry concierge.

Designed to take guest laundry off your front desk's plate. Bubble is a bilingual digital concierge that guides your guests from their room to a lobby cabinet, and back to freshly folded clothes.

Concept / prototype · Not yet installed in hotels

See the proposed guest experience · 75 seconds

Request a 15-minute pilot call

In this proposed journey, a guest orders on her phone from her room, drops a labelled bag into the hatch, then collects her folded clothes from a return door after Bubble tells her they are ready.

The guest journey

From the room to the return door, Bubble guides the way.

Guests order from the room card on their phone. They drop a labelled bag into the concierge's hands. Our team collects, coordinates cleaning and loads the return door; Bubble tells the guest when it's ready.

A guest scans the room card with her phone.
Order from the room on mobile.
A laundry bag is dropped into the unit’s hatch.
The labelled bag enters the hatch.
An open return door reveals folded clothes.
Open the door to folded clothes.

The unit

“These are my hands.”

A concierge looks after the guest; the cabinet handles the bags. The proposed unit combines a touchscreen and label printer, a bag roll and drop hatch, and six return doors, two of them tall for suits and gowns.

Bubble beside the proposed unit: screen and printer on the left, bag roll and drop hatch in the middle, return doors on the right.
Proposed unit
Start
Drop off
Collect

The pilot

Before the first bag, the right questions.

  • Where the unit stands and what it needs from the wall.
  • Who collects, who cleans, who loads the doors.
  • What happens when a garment is late, lost or damaged, and under whose cover.
  • What Bubble may and may not say to your guests.
  • Pilot costs and terms.

The first call is about your property and whether there is a fit. These details would be agreed before a pilot begins.

The founder

“Shall we explore Bubble Concierge for your hotel?”

I'm Kader, founder of Bubble Concierge. We have built the working software prototype and ordered our first hardware. I'm looking to speak with Montreal hoteliers interested in helping shape a first pilot, starting with a 15-minute conversation about your property.

Kader CoulibalyFounder of Bubble Concierge

Help shape Bubble Concierge's first hotel pilot.

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